64.1

High End Premium Hard cover Travel Luggage TSA Lock SG Seller Sizes Cabin Light Weight Free Gift


Customer who recommended this item
11
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 27, 2016
Return Exchange Policy (1) Seller Apr 27, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

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Customer Review (12)

Customer Review board
Rating Feedback Date Written by
Netural Nov 04, 2017 Aly***
Highly Recommend Nov 01, 2017 anq***
Highly Recommend Oct 23, 2017 lee***
Recommend Mar 08, 2017 n_k***
Highly Recommend Jan 13, 2017 pat***
Highly Recommend Dec 22, 2016 xzq***
Highly Recommend Oct 22, 2016 cnt***
Recommend Oct 12, 2016 shu***
Recommend Oct 07, 2016 taz***
Highly Recommend Aug 21, 2016 and***

Item Q&A(14)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    HumblePhee
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    HumblePhee
  • Answered
    Question
    ste******* 2018-05-25
    Answer
    Hi,

    Material is not very good. Therefore we do not import in anymore.

    Thank you for asking
    HumblePhee 2018-05-25
  • Answered
    Question
    ver******* 2018-02-03
    Answer
    Private Enquiry
    HumblePhee 2018-02-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lui******* 2018-02-02
    Answer
    1) no contact
    2) my boss is around between 5-6pm. You may drop by n view the luggage.

    Thank you very much!
    HumblePhee 2018-02-02
  • Answered
    Question
    joy******* 2018-02-02
    Question
    do you have someone around after 3pm in your office ?
    Answer
    Nope.
    Appt is strictly required.
    At least 1 day in advance. So that we can ensure someone is around.

    PS: we are close on weekend.

    Thank you
    HumblePhee 2018-02-02
  • Answered
    Question
    lui******* 2018-02-02
    Answer
    Hi,

    Kindly let us know at least 1 day in advance so that we could arrange someone to be around.

    Appointment is preferred. as we have deliveries and meetings during the day.

    Thank you
    HumblePhee 2018-02-02
  • Answered
    Question
    anq******* 2017-10-29
    Answer
    Hi,

    Warranty.

    Within 7 days, any fault do let us know.

    Thank you
    HumblePhee 2017-10-30
  • Answered
    Question
    tan******* 2017-10-21
    Answer
    Hi, cannot be used as cabin.

    Thank you
    HumblePhee 2017-10-21
    Question
    So that means will be the 20inch one? Will you be there at 3 later?
    Answer
    Hi,

    Kindly come after 3pm.

    Pls do not come earlier than that as no one is in office.

    Thank you
    Question
    Ok I come over now from 1km mall
    Answer
    Thank you for your purchase and support
  • Answered
    Question
    chu******* 2017-10-12
    Answer
    Yes. U may drop by at 511 guillemard road
    Grandlink sq 02-17A
    Mon to sat
    3-6.30pm

    Strictly by appt only.
    HumblePhee 2017-10-12
    Question
    Hi can I book appointment today at 3pm?
    Question
    Or what time is it possible today? Please let me know. Thank you!
    Answer
    U can come today until 6.30pm
    Question
    Hi seller
    So sorry I did’t see your message. It may have been delayed as I checked it many times. I will come by today before 6.30pm. Thank you!
    Answer
    Which model are u looking at? So that we prepare first.

    Thank you
    Question
    The classic luggage with brown strip. Silver colour. Would like to see cabin size and large size. Thank you.
    Answer
    OK noted
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Policy & Notice
How to Return/Exchange