★Popular in Japan! ★ TATAMI BED Fluffy Futon Mattress/ Topper Anti-bacteria 3 Fold - FREE DELIVERY
207 items sold
32.7

★Popular in Japan! ★ TATAMI BED Fluffy Futon Mattress/ Topper Anti-bacteria 3 Fold - FREE DELIVERY


Customer who recommended this item
516
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Tatami Futon (Thickness) Thickness may differ in mattress sizes- approximately 13cm ~16cm
Tatami Futon (Notice) Japan Futons are 100% compressed for shipping it take weeks to air up to its fluffiness come with friendly assembly instructions
Limited Warranty Due to hygiene purpose only brand new item are applied for return and exchange at our service center
BOOKMARK 1 2 3 4 5 6 7

Photo Review (230)

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Customer Review (375)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 22, 2019 ger***
Highly Recommend Jan 22, 2019 del***
Highly Recommend Jan 22, 2019 mel***
Highly Recommend Jan 21, 2019 lit***
Highly Recommend Jan 19, 2019 Jin***
Highly Recommend Jan 17, 2019 toh***
Highly Recommend Jan 17, 2019 ant***
Highly Recommend Jan 16, 2019 Nur***
Highly Recommend Jan 15, 2019 alv***
Highly Recommend Jan 13, 2019 tiz***

Item Q&A(151)

Status
Question & Answer
  • Unanswered
    Question
    ang******* 2019-01-22
  • Unanswered
    Question
    dou******* 2019-01-20
    Answer
    Private Enquiry
    MZU 2019-01-21
    Question
    Private Enquiry
  • Answered
    Question
    tst******* 2019-01-19
    Answer
    Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
    MZU 2019-01-21
  • Answered
    Question
    chr******* 2019-01-16
    Answer
    Hi customer, thank you for your message .
    Please purchase from > http://namesislam.com/g/620203068
    wish u have a nice day - Do chat with us for any item queries!
    MZU 2019-01-17
  • Answered
    Question
    vin******* 2019-01-16
    Answer
    Hi thank you for your interest
    We don’t have showroom the mattress are compressed for delivery
    MZU 2019-01-16
  • Answered
    Question
    dea******* 2019-01-15
    Answer
    Hi dear buyer , the item need to air out it take 1 ~2 weeks to fluff back to original dimension thank you
    MZU 2019-01-15
    Question
    Hi Seller.
    Ok. I will let it air for 1-2 weeks. After that if it didn’t fluff back to the original dimension. Please approve the refund.
    Answer
    Hi Dear buyer,

    Thank you for your message I've checked for futon mattress the thickness are determined by the fluffiness
    Material filling - PP cotton are really soft and easily compressed

    Therefore it take some time to bounced to its original size , we have pre-inspected before delivery and you have received the correct item the dimension are stated on our listing page - it differ in the range of sizes from 13cm ~ 16cm

    The standards is conveyed to what is supposed to be for futons any weight can compressed the thickness as futons are meant for floor felt ergonomic design that provide good sleeping posture in trending in Japan

    Hope that when you purchase can read the specification , if you don’t find this mattress up to your satisfactory you may return the product to our service center ( terms / condition applied ) we will make full refund
    Question
    Hi seller.

    In this case, I will proceed with the refund.
    Is your office at Woodlands horizon?
    Can you provide the operating hours and contact number?

    Thanks.
    Answer
    Dear buyer, try not to put the cover during the fluff back on original dimension
  • Answered
    Question
    hao******* 2019-01-14
    Answer
    Private Enquiry
    MZU 2019-01-14
  • Answered
    Question
    jac******* 2019-01-14
    Answer
    Hi customer, thank you for your message .
    The design all uploaded online please check out
    wish u have a nice day - Do chat with us for any item queries!
    MZU 2019-01-14
    Question
    Floral pink Is not available as option
    Answer
    Hi customer, thank you for your message
    floral pink not available at the moment
    wish u have a nice day - Do chat with us for any item queries!
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