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VIVIENNE LAVISH
VIVIENNE LAVISH Join Fellow
1,206 Fellows
MINISHOP RATE 90%
11.1

Vivienne Lavish♥ 2019 New Arrival ♥ Free Shipping-Large Capacity Mummy Stroller Diaper Backpack

  • Retail Price
    € 84,40
    Q-Price
    € 24,80
    Daily deal
    € 11,10 (15qty left, 5 qty per person)
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic QS
    Overseas Shipping
    Australia -€ 14,20~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ COLORS
    • Sold Out

  • Add to Cart [Buy] Wish List

Customer who recommended this item
973
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
How to submit Return or Exchange from buyer’s end? Seller Apr 22, 2016
Return & Exchange Policy Seller Apr 22, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(customercare@viviennelavish.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (445)

Show My List

Customer Review (772)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 23, 2019 wid***
Highly Recommend Jan 22, 2019 mxi***
Netural Jan 21, 2019 mic***
Highly Recommend Jan 18, 2019 ted***
Highly Recommend Jan 17, 2019 vil***
Highly Recommend Jan 17, 2019 s1n***
Highly Recommend Jan 16, 2019 Uma***
Highly Recommend Jan 16, 2019 Riz***
Highly Recommend Jan 16, 2019 Bli***
Highly Recommend Jan 15, 2019 jsu***

Item Q&A(110)

Status
Question & Answer
  • Notice

    How to submit Return or Exchange from buyer’s end?

    Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.

    We will assess the claim issue with the provided picture and inform on the progress.
    VIVIENNE LAVISH
  • Notice

    Return & Exchange Policy

    1. Any return of exchange of items will be applicable within 7 days upon receiving of item.

    2. Shortage/ Wrong item received:
    - Provide picture of item contents within the parcel package.
    - Provide picture of the parcel package with the delivery information.
    - Shipping fee will be incurred from seller end.

    3. Defective item:
    - Provide picture of the defective area of the received item.
    - Shipping fee will be incurred from seller end.

    4. Buyer’s change of mind:
    - Would like to change to other available products or does not want the item anymore.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller end.
    - Shipping fee will be incurred from buyer's end.
    VIVIENNE LAVISH
  • Answered
    Question
    and******* 2019-01-23
    Answer
    Dear customer,
    I am sorry that the design you have ordered is out of stock and the next batch of stock would arrive the day after tomorrow.
    Do you mind changing to be another design please?
    thanks
    regards
    Vivienne Lavish
    VIVIENNE LAVISH 2019-01-23
  • Answered
    Question
    she******* 2019-01-18
    Answer
    Dear customer,
    the design would arrive the day after tomorrow, and you should get the parcel this Saturday
    VIVIENNE LAVISH 2019-01-23
  • Unanswered
    Question
    m3z******* 2019-01-12
    Answer
    Dear customer, your parcel has been shipped out and please check your mailbox. Also please confirm if your address correct or not. If we get the returned parcel, we shall arrange to resend to you. Thanks Regards Vivienne Lavish
    VIVIENNE LAVISH 2019-01-14
    Question
    When did you ship out the item? I ordered way long time ago and have yet to receive it. I do not wan this anymore, just refund me my money. Address is definitely right as I bought way lots of things from qoo10 and all arrived safely except for yours!
    Answer
    May I have your order number please?
    Question
    284861810
    Answer
    Dear customerr, if you still could not receive your parcel by this week,we shall arrange to resend the parcel to you.
    Question
    The problem is I do not need this item anymore. It is suppose to be a gift and I’d already since bought another gift for my friend. I want a refund on my item.
  • Answered
    Question
    nor******* 2019-01-09
    Answer
    Dear customer,
    We are really sorry for the inconvenience caused.
    Please help me to return the parcel back to us by normal mail:

    sherry
    My Mail Box 883402
    Singapore 919191

    Once we have received the item, we shall arrange to resend you the item.
    Thanks
    Regards
    Vivienne Lavish
    VIVIENNE LAVISH 2019-01-10
    Question
    You should arrange someone to collect it back while sending your order back to me. I must pay for mailing charges???
    Answer
    Dear customer,
    I have arranged the Qxpress to send you the right design you have ordered. Tracking numberis SG1557019
    Please help to send the wrong item back to me by normal mail.
    VIVIENNE LAVISH
    61 KAKI BUKIT AVENUE 1
    SHUNLI INDUSTRIAL PARK #03-34(ROOM 9)
    S417943
    Please let me know your paynow account that I could transfer the normal mail fee $2.55
    Thanks
    Regards
    Vivienne Lavish
  • Answered
    Question
    sar******* 2019-01-07
    Answer
    Dear customer,
    have you received your parcel please?
    Thanks
    Regards
    Vivienne Lavish
    VIVIENNE LAVISH 2019-01-10
  • Answered
    Question
    liy******* 2019-01-05
    Answer
    Dear customer,
    have you received your parcel please?
    Thanks
    Regards
    Vivienne Lavish
    VIVIENNE LAVISH 2019-01-10
    Question
    Hi yes i have received it.
    Answer
    thanks
  • Answered
    Question
    nur******* 2019-01-05
    Answer
    Dear customer,
    have you received your parcel please?
    Thanks
    Regards
    Vivienne Lavish
    VIVIENNE LAVISH 2019-01-10
    Question
    Yes i have.. thank you
    Answer
    thanks
  • Unanswered
    Question
    cho******* 2019-01-03
Ask Question
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Policy & Notice
How to Return/Exchange