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Item Question & Answer
UNLIMON 3Pcs Pajamas Sets Women Nighties Silk Nightgown Ladies Pjs Lace Girls Robes Tanks Pants
UNLIMON 3Pcs Pajamas Sets Women Nighties Silk Nightgown Ladies Pjs Lace Girls Robes Tanks Pants
Item Q&A
  • Question : Inquiry for the item from dea****Jan 01, 2019

    The strawberry pink set top hem n shorts waist size?

    Answer : [Re] Inquiry for the item from dea****

    Happy New Year aand thanks for your message . For the item B01F0058 ,please refer the size measurement followed for your reference , if still any question please feel free to let me know .Thank you

    Question : [Re] Inquiry for the item from dea****

    No show waist size of shorts, can't wear if shorts is mini size

    Answer : [Re] Inquiry for the item from dea****

    Oh, I see, I will contact my colleague to measured it for you when back to office tomorrow if no worry for you , we are in holiday today.

    Question : [Re] Inquiry for the item from dea****

    Ok thanks

    Answer : [Re] Inquiry for the item from dea****

    you are welcome

    Question : [Re] Inquiry for the item from dea****

    Kindly help measure waist size for strawberry short

    Answer : [Re] Inquiry for the item from dea****

    Hi Sorry for the late reply. Here is the measurement for the waist for your reference .
    Waist of the Shirt for the strawberry item ,
    Nature Flat Measured Size M : 24cm Size L :25.5cm XL:27cm.
    Stretch Measured Size M :36cm Size L: 38cm XL :40cm.
    Thank you .

    Question : [Re] Inquiry for the item from dea****

    Thanks for measurements, so this is for the shorts right?

    Answer : [Re] Inquiry for the item from dea****

    Hi ,yes, it is for the shirt (Please kindly noted that the item do not have the short pants). Should you have any further question is welcome. Thank you .

    Question : [Re] Inquiry for the item from dea****

    But picture show with pants, 3pieces set, 衣,裤 和外套,对吗?hong long can reach singapore? I want size of 短 裤

    Answer : [Re] Inquiry for the item from dea****

    yes, 短裤 ,the measurement sent you was the top of the 短裤 as showed on the picture followed

    Question : [Re] Inquiry for the item from dea****

    Oh ok thanks

    Answer : [Re] Inquiry for the item from dea****

    you are welcome

    Question : [Re] Inquiry for the item from dea****

    Ok I buy n try, how long reach singapore?

    Answer : [Re] Inquiry for the item from dea****

    we will ship out the goods within 2 days and the shipment used to be around 7-10 days based on ouru experience as we ship from China

    Question : [Re] Inquiry for the item from dea****

    Ok thanks

    Answer : [Re] Inquiry for the item from dea****

    you are always welcome

  • Question : Inquiry for the item from p_z****Jan 11, 2019

  • Question : Inquiry for the item from ser****Sep 28, 2018

    For 055 and 056, can the padding be removed?

    Answer : [Re] Inquiry for the item from ser****

    Hi yes the pads are removable

⭐ New Arrival⭐  UNLIMON Silk Pajamas For Women Satin Sexy Cute Sleepwear Sets Comfortable Nightdress
⭐ New Arrival⭐ UNLIMON Silk Pajamas For Women Satin Sexy Cute Sleepwear Sets Comfortable Nightdress
Item Q&A
  • Question : Inquiry for the item from Yuy****Jan 11, 2019

    does B01F0003 come with padding?

    Answer : [Re] Inquiry for the item from Yuy****

    hi yes ,two removable pads included

  • Question : Inquiry from Arr****Jan 08, 2019

    hi can i order one only? cos it say 2 quantity per person. what if i buy 1 quantty only

    Answer : [Re] Inquiry from Arr****

    Hi thanks for your message. there is no limited of the quantity and 1 pcs order is welcome . Thank you .

  • Question : Inquiry for the item from gir****Jan 07, 2019

    Hi seller, can I know the item number B01F0011 and B01F0012 is what material and if height 161 n weight 60kg should wear wat size pls advise thanks

    Answer : [Re] Inquiry for the item from gir****

    Hi thanks for your message, the martial for these two items are cotton, the size L should be okay for your measurement . Should you have any further question is welcome . Thank you .

  • Question : Inquiry for the item from cla****Dec 30, 2018

  • Question : Inquiry for the item from mis****Dec 27, 2018

    This silk or polyester

    Answer : [Re] Inquiry for the item from mis****

    Hi the one is polyester.

+View all Notice, FAQ, Q&A >>
UNLIMON Women Wireless Bras Sexy No Rims 13 Colors One-piece Seamless Push-up ABC Cups
UNLIMON Women Wireless Bras Sexy No Rims 13 Colors One-piece Seamless Push-up ABC Cups
Item Q&A
  • Question : 关于商品tyn****会员的咨询。Dec 30, 2018

    Hi, May I know item A01F0001 when will have others colour?

    Answer : [Re] 关于商品tyn****会员的咨询。

    Hi The available colors are already display on the list . Thank you .

    Question : [Re] 关于商品tyn****会员的咨询。

    Thank you

    Answer : [Re] 关于商品tyn****会员的咨询。

    you are welcome

  • Question : Inquiry for the item from car****Dec 25, 2018

    Hi why can’t I use the shop coupon 10%? The item is not on time sale and is not listed as special. Pls check

    Answer : [Re] Inquiry for the item from car****

    Hi as now most of the products in our shop are already in the promotion of the Platform for the end of year , so the coupon 10% cannot use together with the promotion price ,please kindly understand , should you have any further quesiton is welcome . Thank you .

  • Question : Inquiry related delivery from emi****Nov 14, 2018

    Hi can i check,if i order today when will i be sble to receive it?

    Answer : [Re] Inquiry related delivery from emi****

    Hi thanks for your message , can you tell what is your order number and I will check it for you ?

    Question : [Re] Inquiry related delivery from emi****

    My cart no is 123056265. Thanks!

    Answer : [Re] Inquiry related delivery from emi****

    Hi thanks for your order , I found your order was confirmed earlier today , we will arrange the shipment within 2 days then the shipment used to take around 5-7 days based on our experience , but consinder the 11.11 big promotion, the Chinese local courier will be busy traffice , so it will take 1-3 more days than usual , please kindly understand , thank you .

  • Question : Inquiry for the item from sal****Nov 14, 2018

  • Question : Inquiry for the item from ren****Oct 08, 2018

+View all Notice, FAQ, Q&A >>
⭐ New Arrival⭐UNLIMON Seamless Panties /Icesilk Women Underwear Plus Size Briefs(S-4XL) 15 Colors
⭐ New Arrival⭐UNLIMON Seamless Panties /Icesilk Women Underwear Plus Size Briefs(S-4XL) 15 Colors
Item Q&A
  • Question : Inquiry for the item from ade****Dec 30, 2018

    Hi. For the new designs A02F0047/49/50, are they of cotton material? What about A02F0046? Thanks

    Answer : [Re] Inquiry for the item from ade****

    Hi Thanks for your message ,the four designs asked are all cotton martial .

  • Question : Inquiry for the item from ang****Nov 14, 2018

    Hi Seller,
    I am looking for Seamless Panties, may i know which panties is seamless and what materials are they. Thanks

    Answer : [Re] Inquiry for the item from ang****

    hi thanks for your message, the item number IL170831001 IL170831003 IL170831007 are seamless which the martial of spandex , IL170831002 IL170831006 are seamless with the cotton martial .

  • Question : PackingOct 25, 2018

    Hi,
    Are you items individually wrapped?

    Answer : [Re] Packing

    Hi thanks for your message , we pack every 5pcs into a PP bag . But we can pack individual for you if necessary , but please send a message here after the order placed and I will note it for you .

    Question : [Re] Packing

    Hi,
    I already ordered 11 panties under my kids account but forgot to ask for individual wrap. Can u pls help as I need it individually wrapped. I am the one who asked you about the dark blue stock. I will write there. Tq

    Answer : [Re] Packing

    Hi I am sorry , I was just noticed from the warehouse your parcel was already shipped out yesterday afternoon .Which was packed by our regular package . Contact you is to see if possible you order any of other products in our shop and we can ship together with you 10 PP Bags free together then you can pack the panties individual after the goods reach you . What do you think ?

    Question : [Re] Packing

    Can u just send the 10 bags by normal SingPost mail? Should not cost much as it is light? I won't know when is my next order and need to giveaway as gifts. You see how? Tq

    Answer : [Re] Packing

    Oh ,I see, ,I will ask our warehouse to ship you the 20pcs pp bag by Chinese Post Air registered. The cost will be around 25 RMB ,but I will pay it for you personal . But please kindly noted that the shipping time will be little longer than Qxpress. Based on our experience ,it used to take around 15-25 days based on the custom checking time. Hope the time will be okay for you .Should you have any further question please feel free to let me know . Thank you .By the way ,could you kindly confirm the consignee detais will be : 客户姓名:sharpei
    联系电话1:9002-2088
    联系电话2:9002-2033
    联系邮箱:
    所属国家:新加坡[Singapore]
    省/州:SG
    所属城市:SG
    邮编:'140019
    门牌号:
    邮寄地址:Singapore BLOCK 19 #10-115 QUEENS CLOSE SINGAPORE 140019

    Thank you .

    Question : [Re] Packing

    Confirmed correct address. I let u decide what is best and cheapest for you to send the packs since u are paying for it. I understand. Tq

    Answer : [Re] Packing

    Thanks for your kindly understand and confirmation , I will note to our warehouse to arrange the shipment today and the tracking information will send you within 2 days then . Should you have any further question please feel free to let me know .Thank you .

    Hi we have already shipped out the PP bag this afternoon. here are the picture of the pp bag and package with shipping label attached for your reference .
    (Nov 06, 2018 20:34)

    The tracking number is LA508250728CN by China Post Air Mail registered . you can track it on the website :http://track.yw56.com.cn/en-US/
    If any question please feel free to let me know .Thank you ~!~
    (Nov 06, 2018 20:37)

    Question : [Re] Packing

    Tq & sorry for the trouble. Will update u.

    Answer : [Re] Packing

    You are always welcome . Thank you .

    Question : [Re] Packing

    Hi,
    I have already receive the panties last night and shall await the packaging. I had written a gd review for you under sharpei acc. FYI & 😊Tq

    Answer : [Re] Packing

    Thank you very much~

  • Question : SizeOct 25, 2018

    Hi,
    For design 1001- icy silk panty, Please advise the best size to order.
    Body A- waist 78.5 & hips 95
    Body B- waist 96.5 & hips 115
    We prefer to be comfy and not tight. Can both of us fit XL or XL is too big for body A?
    Pls advise. TQ

    Answer : [Re] Size

    Hi thanks for your message, based on your measurement ,here is our suggestion for your reference only ,
    Body A : SIZE L. SIZE XL will be little big.
    Boday B :SIZE XL, but will be little tight even consinder the stretch martial .
    Should you have any further question is welcome .
    Thank you .

  • Question : Inquiry for the item from jos****Oct 21, 2018

    Hi, may I know the cutting for A02F0041?

    Answer : [Re] Inquiry for the item from jos****

    Hi thanks for your message, Could you tell what size you like and I will check it for you ?

+View all Notice, FAQ, Q&A >>
UNLIMON Hotmarzz flip-flops Casual Cool Slippers/Cool Antiskid Flat Beach Slippers
UNLIMON Hotmarzz flip-flops Casual Cool Slippers/Cool Antiskid Flat Beach Slippers
Item Q&A
  • Question : Inquiry for the item from mfw****Dec 15, 2018

    How big is M and L? What is the length In cm for M and for L?

    Answer : [Re] Inquiry for the item from mfw****

    Hi thanks for your message, here is the length for your reference , SIZE M:25cm L 26cm. Should you have any further question please feel free to let me know . Thank you .

UNLIMON Women Panties Sexy Ice Silk Briefs Middle-Rise Underpants Soft Sexy Underwear Plus Size
UNLIMON Women Panties Sexy Ice Silk Briefs Middle-Rise Underpants Soft Sexy Underwear Plus Size
Item Q&A
  • Question : Inquiry for the item from vt0****Dec 11, 2018

    Dear Seller,
    My 4 orders (Orders 284523995 Nightgown, 284523996 nightgown, 284523997 panty & 284523998 panty) have arrived safely.
    Satisfied with the clothes except one.

    I have noted that the 4th item (panty), had a stain. See photo & a closeup.
    I feel uncomfortable about this. Did someone tried on this underwear and left a blood stain? It's on the crotch area.
    Sincerely J

    Answer : [Re] Inquiry for the item from vt0****

    Hi we are so sorry for the problem ,please kindly contact the Custom Service and tell them we agree to refund you the piece without shipping back to save your time .I will report to our packing team and to let the problem not happen again . Should you have any further question please feel free to let me know ,we are always here for help. Sorry again and thank you .

    Question : [Re] Inquiry for the item from vt0****

    Dear Seller,
    Thank-you for your swift reply and action to fix the problem.
    Apologies accepted and I know you did not personally wish to send me a dirty panty. I guess I was just unlucky.
    You are a responsible seller, and I feel better for your kindly assurances it won't happen again and can buy from again if needed.
    Meanwhile, I have contacted Customer service as you suggested and am awaiting their reply.
    Sincerely J

    Answer : [Re] Inquiry for the item from vt0****

    Thanks again for your kindly understand .We will process the refund the first time Refund Request reach us from the Custom Service . If any question please feel free to contact us anytime . Thank you .

    Question : [Re] Inquiry for the item from vt0****

    To update you; Qoo10 has refunded me $1.81. Thanks!
    I have left you excellent feedback for others. I appreciate your responsible action!
    I wish you and your company all the Best!
    I believe you will be a successful in whatever you do, given such responsible principles you have.
    Have a Fun Christmas and a Happy Successful New year and many years to come!
    Cheers!

    Answer : [Re] Inquiry for the item from vt0****

    Thanks again for your kindly words and sorry again for the problems of the piece, your case indeed help us noticed the problem and help us to improve the quality chacking and pacaking check stuffs to be better than ever. So for your next order anytime ,we will provide you a gift as thanks for your support. (Please just make a note on the order "promised gift by Jenny"). Anyway ,thank you very much. And wish you will have a good Christmas and great 2019 too. Thank you.

    Question : [Re] Inquiry for the item from vt0****

    Mighty generous of you! You don't have to do that you know, things do happen.
    Appreciate it and Thank-you too!
    Cheers!

    Answer : [Re] Inquiry for the item from vt0****

    No porblem and what we have to do is not let any of our clients lose in our Shope. .Thank you again

  • Question : coloursAug 26, 2018

  • Question : Inquiry related delivery from hul****Aug 25, 2018

    Hi, why do I have to pay for shipping when I am buying multiple items from the same seller and the total costs well exceeded 18.99? Shipping of 4.99 has no point buying to exceed 18.99.

    Answer : [Re] Inquiry related delivery from hul****

    Hi thanks for your message, The product on Platform promotion have free shipping policy with different amount . I think that should be the problem but I will check it for you if you could tell which products you like ?

    Question : [Re] Inquiry related delivery from hul****

    Also, pls share more about conditions to use the 30% storewide coupon for socks and underwear, with $0.00 purchase.

    I tried to apply. The app says cannot use. The items i am buying has underwear. Why cannot use?

    Hear from you about refunding of 4.99 shipping costs too. Hopefully by GMT +08 9 am. If not, I will cancel purchases already.

    Thank you.

    Answer : [Re] Inquiry related delivery from hul****

    Hi sorry for the late reply ,I have already sent your question to Qoo10 seller service to check the details and will back you soon.

    Here is the reply for your reference ,
    Dear customer, the item is already on sales therefore shop coupon is not applicable , we seek your kind understanding thank u
    (Aug 27, 2018 11:37)

    On Qpost : Shipping cost refund policy are different in different products , most are free shipping over $18.99
    (Aug 28, 2018 11:32)

UNLIMON Womens Nighties Silk Nightgown Ladies Pjs Lace Girls Robes Night Dress For Women Satin Lace
UNLIMON Womens Nighties Silk Nightgown Ladies Pjs Lace Girls Robes Night Dress For Women Satin Lace
Item Q&A
  • Question : Inquiry for the item from shi****Sep 16, 2018

    Hihi will the item drop to $15.90 again? :)

    Answer : [Re] Inquiry for the item from shi****

    Hi thansk for your message , we are not sure for the 15.9 promotion as it was arranged by the Platform . You can follow our shop so that will be informed if any promotion . Thank you

    Question : [Re] Inquiry for the item from shi****

    Okay sure, I'll keep a lookout again! Thank you :)

    Answer : [Re] Inquiry for the item from shi****

    you are always welcome .

  • Question : Inquiry for the item from ANG****Aug 09, 2018

UNLIMON Womens Nighties Silk Nightgowns Satin Ladies Night Dress Nightshirt Sexy Lace Pajamas
UNLIMON Womens Nighties Silk Nightgowns Satin Ladies Night Dress Nightshirt Sexy Lace Pajamas
Item Q&A
  • Question : Inquiry for the item from jes****Sep 11, 2018

    Hi, may I know what is the length of the sleep dress? What is the shortest u can adjust on the stripe? I do not like it too long so I need to find out the length before I place order. Thank u

    Answer : [Re] Inquiry for the item from jes****

    Hi thanks for your message, could you tell what size you like and I will check it for you ?

    Question : [Re] Inquiry for the item from jes****

    Hi, thanks for your reply. I'm looking at size L and I want a sleep dress that measures 68cm starting from shoulder. I don like it too long as I am petite

    Answer : [Re] Inquiry for the item from jes****

    On Qpost : Thanks for informed , I will go to warehouse tomorrow morning and measure the real measurement for you just in case~

    Question : [Re] Inquiry for the item from jes****

    Ok thank u so much

    Answer : [Re] Inquiry for the item from jes****

    Hi sorry for the late reply, here is the measurement on the picture for your reference

    Question : [Re] Inquiry for the item from jes****

    Hi, your picture does not show measurement

    Answer : [Re] Inquiry for the item from jes****

    Hi sorry, the measurment part in the picture is 78 cm for size L , and 74cm for size M.

UNLIMON Silk Robe Women Sleepwear Ladies Sexy Satin Robe Nightdress Nightgown Sexy Robe Sets
UNLIMON Silk Robe Women Sleepwear Ladies Sexy Satin Robe Nightdress Nightgown Sexy Robe Sets
Item Q&A
  • Question : Inquiry for the item from reg****Aug 23, 2018

    Hi, are the straps for the lingerie adjustable?

    Answer : [Re] Inquiry for the item from reg****

    Hi ,the strap is adjustable .~!~

  • Question : Inquiry for the item from reg****Aug 23, 2018

    Hi, are the straps for the lingerie adjustable?

    Answer : [Re] Inquiry for the item from reg****

    Hi ,the strap is adjustable .~!~

  • Question : Inquiry for the item from Ste****Aug 10, 2018

    Hi do you sell the robe only?

    Answer : [Re] Inquiry for the item from Ste****

    Hi sorry, we sell the one as set ,not robe sell departed yet ,please kindly understand thank you.

UNLIMON Womens Cotton Nightgowns Night Dress For Women Girls Nightgowns Cute Nightgowns Short Sleeve
UNLIMON Womens Cotton Nightgowns Night Dress For Women Girls Nightgowns Cute Nightgowns Short Sleeve
Item Q&A
  • Question : Inquiry for the item from jaz****Aug 03, 2018

    Should take XL or 2XL for 169cm 60kg? Thanks

    Answer : [Re] Inquiry for the item from jaz****

    Hi! XL size might be ok.

    Question : [Re] Inquiry for the item from jaz****

    Thank you. Will place order .

    Answer : [Re] Inquiry for the item from jaz****

    you are always welcome

  • Question : Inquiry for the item from hon****Aug 03, 2018

    May I know what material is this made of?

    Answer : [Re] Inquiry for the item from hon****

    Hi ,thanks for your message ,the one is made of cotton .

⭐Bundle of 3⭐ UNLIMON Luxurious Lace Panty Stitching Sexy Seamless Soft Panties Six Colors⭐
⭐Bundle of 3⭐ UNLIMON Luxurious Lace Panty Stitching Sexy Seamless Soft Panties Six Colors⭐
Item Q&A
  • Question : Waist sizeAug 03, 2018

    Dear Seller,

    56 cm for M size, so small cut?

    Answer : [Re] Waist size

    Hi the 56cm is flat measurement , consider the material is stretchable, the waist range is 54-66cm.